+ (ID:)
In need of quality hosting? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up menu will appear. It offers thorough info about all the operations that you can carry out on the page in question. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge range of how-to video clips describing how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, explore our extensive FAQ database, which includes questions asked by real people and provides practical solutions. We regulary update our Frequently Asked Questions database with new entries so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of support engineers available 24/7/365 and ready to assist you with any question. Each support ticket you submit will be replied to within 1 hour (the average response time is only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com